Disputes. A dispute is a dispute between you and Zoom with respect to the Services, any software related to the Services, the price of the Services, your account, Zoom`s advertising, marketing or communications, your purchase transaction or billing, or any provision of this Agreement in accordance with any legal theory, including the agreement, warranty, tort, law or regulation, except for disputes relating to the enforcement or validity of your intellectual property rights or Zoom`s intellectual property rights. As part of the best-in-it-hand dispute resolution process and prior to commencing arbitration, each party agrees to notify the other party to the dispute, including a description of the dispute, the efforts made to resolve it, and what the party is requesting as a solution to legal@zoom.us. Direct. Customer acknowledges and agrees that the Zoom Telephone Services are subject to certain taxes and fees (including, but not limited to, Universal Service ratings) that do not apply to the Zoom Meeting Services. Accordingly, Zoom will charge the Customer all taxes and fees related to the Fees. In connection with Customer`s use of the Self-Service Solution, UserZoom will provide the following related services (collectively, the “Related Services”) during the applicable Subscription Period: This Agreement contains the entire agreement between the parties with respect to the subject matter hereof and supersedes all other representations, understandings or understandings, whether oral or written, with respect to the subject matter of this Agreement. If any provision of this Agreement is unenforceable, it shall be deemed to have been re-enacted to the next or separate enforceable provision of this Agreement if prohibited from doing so, and the remainder of this Agreement shall remain in full force and effect. Failure to enforce any provision of this Agreement shall not constitute a waiver of that provision, and a waiver of any provision shall only be binding if provided in writing by the party to the waiver.

Via network access. On-Net functionality is provided by default for all Zoom meeting services. Phone hosts can access and use On-Net services for free as long as the underlying license of the Zoom Meeting service remains active. Zoom Marketplace. The Zoom Marketplace, available on marketplace.zoom.us, is a website hosted by Zoom to provide access to applications (the “Applications”) created by third parties (“Publishers”) that are interoperable with the Zoom Services and to make them available through mobile and desktop client applications. Access to and use of the Zoom Marketplace and Zoom for Developers websites (available on developer.zoom.us) are subject to separate terms and conditions available on zoom.us/service. In addition to testing compatibility with Zoom, Zoom does not perform any other tests and does not guarantee or endorse applications. Publishers are solely responsible for all aspects of the applications they publish, including content, features, availability, and support. Publishers are required to provide their own terms of use, privacy policies, and support information (“Publisher Terms of Use”).

Customers who access or download the apps must complete the Publisher`s Terms of Service directly with the Publisher. Zoom is not responsible for the Applications, their content, functionality, availability or support. The Applications are hosted “as is” and the use of the Applications is at the Customer`s own risk, subject to the Publisher`s Terms. Apps can become unavailable or deleted by a publisher at any time, and any data stored in them can be lost or inaccessible. Zoom is not responsible for customer data transferred to a publisher or for the transmission, collection, disclosure, security, modification, use or deletion of customer data by or through an application. Publishers may use customer data in accordance with the publisher`s terms. The use of the Applications may require the transfer of Customer Data to the Publisher, and by accessing and using the Application, the Customer consents to the transfer of Customer Data via Zoom at the Request of the Publisher. Zoom does not support apps.

The customer should contact the publisher for help or questions. Zoom makes no representations or warranties, express or implied, with respect to the Applications and reserves the right to remove any Application from the Marketplace at any time in its sole discretion. Description of the services. Zoom Phone Services are cloud-based phone services that use Voice over Internet Protocol (VoIP) to provide the customer with the following services and features (as selected by the customer on an order form): Zoom Voice Policies. .